Complaints (Anonymous)
In most cases, you can complain about Villamanta without telling us your name. You will only need to tell us your name if: You have…


Are you preparing to appeal an NDIS decision at the Administrative Reviews Tribunal (ART)?
We can assist people in living in specialist disability accommodation (SDA) or where disability supports are linked to the housing arrangement.
Villamanta is committed to policy and law reform that benefits Victorians with disability
When you work with Villamanta, you have a right to fair and accessible advice.
Not everyone who calls our Telephone Information Service is best supported by Villamanta.
In most cases, you can complain about Villamanta without telling us your name. You will only need to tell us your name if: You have…
If you are not happy with something Villamanta has done, you can let us know. Complaints process If you want to make a complaint about…
There is a conflict of interest if Villamanta works with two people or organisations on opposite sides of an issue. One example is if…
If you contact us for help, there is some information we need from you. This is called record-keeping, and the information you give us is…
Our confidentiality rules cover any information we have about you. We will not share information you give us with anyone else unless: We ask you…
Villamanta explicitly supports the full Uluru Statement from the Heart. The Uluru Statement is an invitation to the broader Australian population to create a better future; for everyone.
Villamanta wholeheartedly supports Constitutional Recognition and a Voice to Parliament.
We encourage members and friends to take the time to inform themselves about the issue and stand with Villamanta in support of the Constitutional Recognition and a Voice to Parliament.