Free telephone information and referral advice

Villamanta has a free call number for people who live anywhere in Victoria.

Anyone wanting information, advice or referral about a disability-related legal issue can call 1800 014 111 from 1 pm – 3 pm Monday–Friday.

Who can use this service?

  • Anyone who has a disability, lives in Victoria, and has a disability-related legal issue, or is not sure who to call about their legal issue
  • Any advocate, friend or relative or carer of a person with a disability who lives in Victoria, and has a disability-related legal issue
  • Non-government or not for profit service providers supporting a person with a disability to seek advice or information

Who should not use this service?

  • People working for government departments
  • People working for disability service providers
  • People from the media
  • Students or others doing disability studies or research
  • People wanting information about something other than a disability related legal issue

Who will be asked to contact another organisation instead of Villamanta?

  • Anyone wanting information that could be used against a person or a group of people who have a disability.
  • Anyone wanting information that is not about a disability-related legal issue.
  • Anyone with a problem that the legal system cannot help.
  • Anyone likely to get better advice from someone else.

How do I know if it is a disability-related legal issue?